Technical Support
Achieve maximum productivity for your company and save as much
as 75% on costs by allowing your Information Technology personnel to concentrate
on core functions while we take on the technical support role. zurcSoft has a wide
range of technical support services, which we can provide at high quality and reasonable
cost.
Enterprise Resource Planning (ERP) Administration
While your ERP System Administrators focus on technical management responsibilities,
database planning, database tuning, database health check, disaster recovery, backup,
and recovery, zurcSoft can take care of your application DBA, tuning, and maintenance
needs or both.
Our database experts are experienced in the following database systems:
 Install and configure PeopleSoft ERP modules, database, and third party products (Web Logic, Tuxedo,
Crystal Reports, etc.)
SQL Server 2000 / 2005 and/or Oracle 9i / 10g database administration, tuning both systems and applications
Maintain application server, process scheduler, and PIA
Ensure availability of PeopleSoft databases and services
Apply upgrades, service packs, and project migrations
Planning, development, testing, and execution of disaster recovery (DR)
Consultancy Assistance
You might find the need for expert assistance to make your database system run faster,
consume fewer resources, improve security and increase stability. zurcSoft software
analysts can help review your database schema and provide advice on optimization
strategies such as normalization/de-normalization, optimal column types, query structure
and form, indexing and table designs.
Software Trouble Shooting
Having problems with a critical bug in your web application? Your problem is over.
zurcSoft can help you in code review and correction, at a cost you can afford.
Allow zurcSoft to serve your maintenance needs on a year-to-year or month-to-month
maintenance package.
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